MultiChoice Ghana has issued a public clarification, stating that they fully support the government’s recently announced DStv value upgrade and that a misleading FAQ published on their website was an error.
This comes after confusion among customers and media reports suggesting a contradiction between a government statement by Minister of Communication, Samuel Nartey George, and a new three-month DStv promotion running from 1 October to 31 December 2025.
In a statement released on October 1, MultiChoice clarified three key points:
1. The company fully supports the joint statement made by Samuel Nartey George regarding the value upgrade for DStv packages and has already started implementing it.
2. A review committee will meet again in three months to assess the impact of the initiative, suggesting that the rollout is being monitored and may evolve based on feedback and data.
3. The offer applies to all DStv customers—new, returning, and existing—with no restrictions on which bouquet they can choose.
MultiChoice also apologised for the earlier website FAQs, admitting they created the wrong impression of a contradiction with the Minister’s announcement.
